🌱 Terms & Conditions — Growoys
Welcome to Growoys — an organic brand rooted in nature and science, delivering live microgreens fresh from our farm to your plate.
By accessing or purchasing from our website [www.growoys.com], you agree to the following Terms & Conditions.
Please read these carefully before using our website or making any purchase.
If you do not agree with these terms, kindly refrain from using our website or placing an order.
1. Introduction
Growoys (“we,” “us,” “our”) operates this website to provide access to our organic, live microgreens and related educational content.
These Terms & Conditions govern your use of our website, services, and products.
By using Growoys, you acknowledge that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.
2. Our Products
Growoys specializes in live, organic microgreens, freshly grown using natural, chemical-free methods.
Our products are perishable and unique by nature — appearance, texture, and growth rate may vary slightly due to organic cultivation factors.
We guarantee that every order is grown and delivered with care, but natural variation is expected and not considered a defect.
3. Ordering and Payment
- All orders placed on our website are subject to product availability and confirmation of payment.
- Payments are securely processed through trusted third-party payment gateways.
- Once an order is placed and payment confirmed, it cannot be canceled or refunded (see Refund Policy below).
- We reserve the right to refuse or cancel any order in case of inaccurate pricing, technical errors, or product unavailability.
4. Shipping and Delivery
- Growoys currently delivers within specified serviceable areas mentioned on our website.
- Delivery timelines may vary based on location, weather, and product growth cycles.
- We take every measure to ensure freshness, but minor variations in growth due to climate or handling are natural.
- In rare cases of transit damage or incorrect delivery, customers must report the issue within 24 hours of receiving the product, with supporting photos.
5. Refund, Return & Replacement Policy
Because our products are live and perishable, Growoys maintains a strict no-refund and no-return policy.
Each batch is custom-grown and handled with care to ensure the highest freshness and quality.
However, we will review cases involving:
- Product damage during transit.
- Wrong item delivered.
If the issue is validated by our support team, we may provide a replacement or credit note at our discretion.
Please note: Microgreens are natural living plants — color, texture, or growth rate variations are not eligible for return or refund.
6. Health Disclaimer
Our microgreens are natural food products meant to support general wellness and nutrition.
However, they are not intended to diagnose, treat, cure, or prevent any disease.
Individual nutritional effects may vary based on lifestyle, diet, and body conditions.
Growoys does not make medical claims or guarantees regarding health outcomes.
We recommend consulting a healthcare professional before making any dietary changes if you have specific health concerns.
7. Intellectual Property Rights
All content available on the Growoys website — including logos, designs, text, images, graphics, videos, and product descriptions — are the intellectual property of Growoys.
They may not be copied, reproduced, distributed, or used without our prior written consent.
8. User Conduct
When using our website, you agree:
- Not to misuse the website for unlawful purposes.
- Not to attempt to hack, disrupt, or damage the website or its services.
- Not to post or transmit false, misleading, or harmful content.
Growoys reserves the right to suspend or terminate accounts found violating these terms.
9. Limitation of Liability
Growoys strives for accuracy and quality in every aspect of our service.
However, we are not liable for:
- Allergic reactions or adverse health effects resulting from individual sensitivities.
- Indirect, incidental, or consequential damages resulting from product use or website interaction.
- Delays or delivery interruptions due to events beyond our control (e.g., weather, logistics issues, or natural factors).
Your use of Growoys products and website is at your own risk.
10. Privacy and Data Protection
We respect your privacy.
All personal data collected is handled according to our Privacy Policy, which explains how we collect, store, and protect your information.
By using our website, you consent to our privacy practices.
11. Third-Party Services
Our website may contain links or integrations with third-party services (e.g., payment gateways, analytics, social media).
Growoys is not responsible for the privacy, security, or practices of these external services.
12. Changes to These Terms
Growoys reserves the right to update, modify, or replace any part of these Terms & Conditions at any time.
All changes will take effect immediately upon posting on this page, and continued use of the site constitutes acceptance of those changes.
13. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in Anand/Gujarat.
14. Contact Us
If you have any questions or feedback regarding these Terms & Conditions, please contact us at:
📩 growoys@gmail.com
🌱 Growoys – Live Microgreens for a Living You
Legal Entity :
All payments on this website are processed under our registered business entity Colorkachi , which operates the Growoys brand and handles billing, subscriptions, and customer support.
🌿 “At Growoys, transparency is our soil, and trust is what we grow.”
