1. Who We Are
Growoys is an organic microgreens brand dedicated to providing live, nutrient-rich greens directly from our farms to your plate.
We believe in real freshness, mindful eating, and eco-conscious living. Every tray we grow is a step toward a healthier you and a greener planet.
Our website — [www.growoys.com] — serves as our digital home where users can learn, explore, and purchase live microgreens and related organic products.
2. What We Sell
At Growoys, we specialize in live organic microgreens — nutrient-dense, living plants that are delivered fresh and still growing.
Our products are cultivated using natural methods, free from synthetic chemicals, pesticides, or preservatives.
Because our products are alive and perishable, each order is custom-grown and freshly harvested to ensure peak nutrition and quality.
3. Information We Collect
- When you visit or purchase from Growoys, we may collect the following types of information:
- Personal Details: Name, email address, phone number, billing/shipping address.
- Payment Information: Processed securely through trusted third-party payment gateways.
- Usage Data: Website interactions, preferences, and browsing activity to improve your experience.
- Communications: Emails, inquiries, or feedback shared with our support team.
We only collect information necessary to fulfill your order, improve our services, and communicate updates or offers related to Growoys.
4. How We Use Your Information
We use your data responsibly to ensure a seamless and personalized experience. This may include:
- Processing and fulfilling your orders.
- Sending order confirmations, delivery updates, or account-related messages.
- Providing customer support and responding to inquiries.
- Sharing educational or promotional content (only if you subscribe).
- Enhancing website performance and user experience.
Growoys does not sell, rent, or share your personal data with third parties for profit.
Your trust and privacy are central to our brand values.
5. Refund, Return, and Cancellation Policy
- Because Growoys sells live and perishable microgreens, we maintain the following policy:
- Once an order is confirmed and processed, it cannot be canceled, refunded, or exchanged.
- Our products are custom-grown and may vary slightly in appearance, growth rate, or taste — all part of the natural process.
- Nutritional effects can differ from person to person; therefore, Growoys does not guarantee specific health outcomes or accept claims based on individual reactions.
- In case of transit damage or wrong delivery, customers must contact us within 24 hours of delivery with clear photographs for review.
We’re committed to ensuring you receive the freshest possible product, handled with utmost care from our farm to your table.
6. Data Protection and Security
We use SSL encryption, secure servers, and verified payment gateways to protect your personal information.
While we take every reasonable step to safeguard your data, no online transmission can be 100% secure.
By using our website, you acknowledge and accept this inherent risk.
7. Cookies and Analytics
Growoys uses cookies to enhance your browsing experience.
These small files help us remember your preferences and analyze website traffic. You can disable cookies in your browser settings, but certain parts of our site may not function properly as a result.
8. Your Rights
- You have the right to:
- Request access to the personal information we hold about you.
- Request corrections or updates to your data.
- Opt out of receiving marketing communications at any time.
To exercise these rights, please contact us at growoys@gmail.com.
9. Third-Party Links
Our website may include links to third-party websites or social media platforms.
Growoys is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any personal information.
10. Policy Updates
We may update this Privacy Policy periodically to reflect new practices, products, or legal requirements.
All updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions, feedback, or concerns about this Privacy Policy or your data, please reach out to us at:
📩growoys@gmail.com
🌱 Growoys – Live Microgreens for a Living You
At Growoys, we don’t just grow greens — we grow trust, transparency, and well-being.
